Companjon is winding down business activites

Companjon is in the process of winding down business activities over the coming months. For more information, please reach out to one of the contacts below:

Customers are assured that we continue to service our insurance products as before, following the same processes and procedures. If you are a UK customer, please refer to the information below.

Important information for UK customers

If you are a UK customer (meaning your policy was purchased while you were in the United Kingdom), and we have previously notified you that you are entitled to make a claim under the policy you purchased via Trainline, please note that from 16/02/2026, you should address any correspondence to OneAdvent. OneAdvent have been appointed to handle ongoing claims matters and servicing queries on our behalf.

You can contact OneAdvent using the details below:

 
 
 
Address: 4th floor, 107 Fenchurch street, London, EC3M 5JF
 
For Claims: For Complaints:

Existing business partners, please contact your account manager for details.

Vendors and other stakeholders, please reach out to your contact at Companjon or email us at info@companjon.com.