Companjon is winding down business activities
Companjon is in the process of winding down business activities over the coming months. During this period, your rights under your policy or contract remain unchanged, and we will continue to support you with any queries or requests. For more information, please reach out to one of the contacts below:
Important information for EEA customers
If you are a European customer (meaning your policy was purchased while you were in Europe), you can continue to contact the Companjon Customer Service team for support at:
Email: customer@companjon.com
Important information for customers who purchased our service while in the United States
If you are a U.S. customer (meaning your service was purchased while you were located in the United States), and you have previously been notified that you are entitled to receive a payout under the service you purchased via Trainline or Omio, please note the following.
From 24/03/2026, any further correspondence regarding your policy or payout should be directed to AIAJ Services LLC, who have been appointed to manage ongoing matters and servicing queries on our behalf.
You can contact AIAJ Services LLC using the details below:
Email: companjon@aiajservices.com
Website: https://aiajservices.com/
Important information for UK customers
If you are a UK customer (meaning your policy was purchased while you were in the United Kingdom), and we have previously notified you that you are entitled to make a claim under the policy you purchased via Trainline, please note that from 16/02/2026, you should address any correspondence to OneAdvent. OneAdvent have been appointed to handle ongoing claims matters and servicing queries on our behalf.
You can contact OneAdvent using the details below:
| For Claims: | For Complaints: |
Existing business partners, please contact your account manager for details.
Vendors and other stakeholders, please reach out to your contact at Companjon or email us at info@companjon.com.